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IT, Marketing & Administration Professional

Hi, I'm Joshua Aubrey

IT, Marketing and administration professional with expertise in technical support, document design, and digital systems management.

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Joshua Aubrey
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About Me

Resourceful IT, marketing and administration professional with expertise in technical support, document design, and digital systems management.

Who I Am

I'm Joshua Aubrey, an adaptable professional holding an NVQ Level 3 in Networking and Systems Support, with proven expertise in both IT and administration.

I specialise in document creation, digital content management, web development, and server management. I'm skilled in implementing technology-driven solutions to improve workflow efficiency for organisations.

I'm recognised for clear communication, strong document design, and an ability to manage multiple projects with precision.

My Strengths

Technical Expertise

Advanced proficiency in Microsoft Office, Adobe Suite, and web development technologies.

Communication

Clear and effective communication both in Teams and at the coffee machine

Problem Solving

Strong analytical approach to resolving both technical and administrative challenges.

Adaptability

Proven ability to quickly learn new systems and adjust to changing priorities.

Work Experience

Senior Marketing Insight Executive

Talent Insight Group

September 2020 - Present
Bradford
  • Create professional case studies, proposals and guides using Adobe InDesign and Microsoft PowerPoint
  • Implement and manage AI tools to streamline content creation workflows
  • Significantly reduced report completion time by leveraging Large Language Models (LLMs) to automate routine documentation tasks
  • Coordinate email marketing campaigns while maintaining digital assets and tracking performance metrics
  • Work directly with stakeholders to align projects with business objectives
  • Maintain and optimise multiple digital platforms and campaigns

IT Consultant

Freelance

January 2013 - Present
Remote
  • Provide technical support and troubleshooting services for small businesses and individuals
  • Configure, upgrade and maintain security on edge devices
  • Offer training and guidance on new software

Site Administrator

Associated Waste Management

March 2019 - September 2020
Leeds
  • Managed comprehensive documentation systems including health and safety logs, operational records, and equipment maintenance schedules
  • Maintained effective relationships with suppliers to ensure equipment was delivered on schedule
  • Provided essential administrative support to site operations, ensuring smooth daily functioning through organised record-keeping

Multiple Roles including Shop Manager

Harrisons

April 2012 - March 2019
Bradford
  • Successfully adapted to multiple positions from shop management to content creation
  • Designed and produced promotional content for various media channels
  • Provided both administrative and operational support across different business functions

Skills & Expertise

Technical Skills

Microsoft Office Suite
Adobe Suite (InDesign)
IT Support & Troubleshooting
Web Development
Server Administration

Administrative Skills

Document Design & Creation
Document Control & Management
Supplier Communication
Project Coordination

Digital Systems

Digital System Management
AI/LLM Implementation
CRM Systems
Automation Tools

Personal Attributes

Problem-Solving
Adaptability
Organisation
Communication
Independent Work

Education & Qualifications

NVQ Level 3 in Networking and Systems Support
Microsoft Office
Adobe InDesign
Document Design
IT Support
Web Development
Server Administration
AI/LLM Implementation
Digital System Management
Project Coordination

Technical Projects

What I've worked on and learned from.

Homelab Server Administration

Built and maintain a personal homelab server, demonstrating hands-on technical skills in hardware setup, network configuration, and system administration.

Server HardwareNetworkingSystem Administration

Web Development Projects

Independently designed and created multiple websites and web applications, showcasing front-end design skills and technical development capabilities.

HTML/CSSJavaScriptWeb Design

AI Workflow Optimisation

Implemented and managed AI tools to streamline content creation workflows, significantly reducing report completion time by leveraging Large Language Models (LLMs).

AI/LLMWorkflow AutomationProcess Optimisation

Digital Campaign Management

Coordinated email marketing campaigns while maintaining digital assets and tracking performance metrics, applying technical skills to marketing applications.

Email MarketingAnalyticsDigital Asset Management

Document Design Systems

Created professional case studies, proposals, and guides using Adobe InDesign and Microsoft PowerPoint, developing standardised templates and workflows.

Adobe InDesignMicrosoft PowerPointDocument Design

Documentation Management System

Managed comprehensive documentation systems including health and safety logs, operational records, and equipment maintenance schedules.

Document ControlRecord ManagementProcess Documentation

Client Testimonials

What my family and friends say about my tech support skills

"Joshua is great with anything technical. He fixed my printer by plugging it in. Pure genius!"

Steve

Dad

"He fixed my TV when I accidentally turned it over to HDMI2. Never pressing the source button again!"

Uncle Glen

Family Member

"Turned my computer off and on again. Black magic if you ask me!"

John

Neighbour

Made in 2025 by Joshua Aubrey.